Sales Policy

Effective Date: November 22, 2024
Rati Dynamic Tech
Address: 1557 Red Maple Drive, Los Angeles, California, United States
Phone: 323-446-9435
Email: info@ratidynamictech.net
Website: www.ratidynamictech.net

Introduction

Welcome to Rati Dynamic Tech! We strive to offer high-quality products and services to ensure a seamless shopping experience. Our Sales Policy outlines the terms and conditions for purchasing items from our website. By placing an order with us, you acknowledge that you have read, understood, and agree to be bound by these terms. This policy is designed to clarify the process for product purchases, payment, shipping, returns, and customer support, providing transparency and protection for both our customers and our company.

1. Placing an Order

Order Submission

Orders can be placed directly through our official website, www.ratidynamictech.net, 24 hours a day, 7 days a week. Before submitting your order, please ensure that all information, including billing, shipping address, and payment details, are accurate and up to date. Incorrect or incomplete information may delay the processing and shipping of your order.

Order Confirmation

After successfully placing an order, you will receive an order confirmation email. This email will include an overview of your order details, including the items purchased, shipping information, and the total cost. We recommend reviewing this email carefully to ensure that all information is correct.

Order Acceptance and Rejection

Once we receive your order, it will be reviewed and processed. We reserve the right to accept or reject any order for reasons such as:

  • Product unavailability
  • Pricing errors or discrepancies
  • Suspicious or fraudulent activities

If your order is rejected, you will be notified promptly, and any payment made will be refunded in full.

2. Payment Terms

Accepted Payment Methods

At Rati Dynamic Tech, we accept a variety of secure payment methods for your convenience:

  • Major Credit Cards: Visa, Mastercard, American Express
  • PayPal
  • Other Payment Methods: As available and displayed at checkout (including debit cards, digital wallets, etc.)

We ensure that all transactions are processed securely through trusted payment gateways, safeguarding your financial data.

Payment Security

We prioritize your security. All payment transactions on our website are encrypted using the latest SSL (Secure Socket Layer) technology, ensuring that your personal and payment information remains private and secure throughout the entire transaction process.

Payment Completion

Please note that full payment is required at the time of purchase before we process and ship your order. Once your payment is successfully completed, we will begin processing your order.

3. Shipping and Delivery

Shipping Options

We offer a variety of shipping methods to accommodate your needs, including:

  • Standard Shipping
  • Expedited Shipping
  • Same-Day Shipping (where applicable)

Shipping costs will be calculated at checkout, based on the total weight of your order, your selected shipping method, and the destination.

Estimated Delivery Times

Estimated delivery times will be provided during checkout, based on your location and chosen shipping option. Delivery times may vary due to factors such as:

  • Location and shipping method
  • External factors like weather conditions, holidays, or customs processing delays

While we strive to meet the estimated delivery times, please note that delays may occur that are beyond our control.

Shipping Charges

Shipping fees are calculated at checkout based on the following factors:

  • Total order weight
  • Delivery location
  • Selected shipping method

Free shipping may be offered on qualifying orders, as specified on our website. Please review the shipping policy at checkout to confirm any applicable charges.

International Shipping

We are pleased to offer international shipping to many countries. Please note that:

  • Customers are responsible for any customs duties, taxes, or additional fees that may be incurred based on your location.
  • International shipping times may vary depending on the destination and customs clearance.

4. Pricing and Availability

Product Pricing

All product prices listed on our website are in USD (United States Dollar) and are subject to change without prior notice. We make every effort to provide accurate pricing at the time of purchase; however, prices may fluctuate due to market conditions or inventory changes.

Pricing Errors

If a pricing error occurs on our website, we will notify you promptly. You will be offered the option to either proceed with your order at the corrected price or cancel your order for a full refund.

Product Availability

We strive to keep all products in stock, but due to high demand or other factors, some items may become temporarily unavailable. If an item you have ordered is out of stock, we will notify you as soon as possible and offer alternatives, or provide an estimated back-in-stock date.

5. Warranty and Support

Manufacturer Warranties

Certain products may be covered by a manufacturer’s warranty. Please refer to the specific product description for detailed warranty information, including the warranty period and terms.

If you experience any issues with a product under warranty, please contact us at info@ratidynamictech.net. We will guide you through the warranty claim process and assist with returns or exchanges where applicable.

Customer Support

Our customer support team is available to assist you with any inquiries regarding products, orders, or warranties. Please contact us via email at info@ratidynamictech.net or by phone at 323-446-9435.

We are committed to resolving any issues promptly and ensuring that you have a positive experience with Rati Dynamic Tech.

6. Returns and Exchanges

Our return and exchange policies are designed to ensure customer satisfaction. Please refer to our Refund and Return Policy for detailed information regarding returns, exchanges, and eligibility. We want to ensure that all our customers are satisfied with their purchases, and we provide an easy and efficient return process.

7. Customer Privacy and Data Security

Your privacy is very important to us. We adhere to strict privacy practices and ensure that all personal data collected is used in accordance with our Privacy Policy. Your payment details, order history, and other personal information are securely stored and used solely for order fulfillment and communication.

8. Limitation of Liability

While Rati Dynamic Tech makes every effort to ensure the accuracy of product information, pricing, and availability, we are not responsible for any errors or omissions. Our liability is limited to the total amount of your order, and we are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Governing Law

This Sales Policy is governed by the laws of the state of California, United States. Any disputes or claims arising from or related to this policy shall be resolved in the appropriate courts located within California, and you agree to submit to the jurisdiction of these courts.

Contact Us

If you have any questions regarding this Sales Policy or need assistance with an order, please contact our customer support team: